Privacy Policy

Whole Human Wellness LLC Privacy Policy
Last Updated: 20 February 2026

1. Introduction
Whole Human Wellness LLC ("Company," "We," or "Us") is committed to protecting your privacy in compliance with global data protection regulations and WhatsApp Business Account requirements. This Privacy Policy governs your use of our website (wholehumanwellnessinstitute.com), services, and communications via WhatsApp Business. By accessing our services, you expressly consent to the data practices described herein. Should you disagree with any provision, please discontinue use of our services immediately.

2. Information Collection Practices
We collect personal information solely when voluntarily provided by you, including your name, email address, phone number, mailing address, professional details (job title, company name), and payment information processed through PCI-DSS compliant third-party partners. When visiting our website, we automatically gather technical data such as IP address, browser type, device specifications, pages accessed, and referral sources. Geolocation data is collected only if explicitly enabled through your mobile device settings, with the option to disable this feature at any time via device controls.

3. How Do End Users Consent to Receive Messages? 
End users opt in by visiting www.wholehumanwellness.com/contact, filling out the fields, and optionally
selecting checkboxes to consent to receive appointment-related communications such as
confirmations, updates, and reminders. Users may also opt in to receive marketing and promotional
messages from Whole Human Wellness, including special offers, discounts,
and product or service updates.

4. SMS and Mobile Communications Consent
We obtain SMS consent exclusively through standalone, unprechecked opt-in mechanisms requiring your affirmative action. Providing your phone number does not constitute enrollment in SMS communications; separate consent is mandatory. Messages may include appointment confirmations, service updates, or program-related notifications, with frequency determined by your engagement level. Standard carrier message and data rates apply, for which we bear no responsibility. To unsubscribe, reply STOP to any message or email [email protected] with "SMS Opt-Out" in the subject line. You will receive one final confirmation message post-opt-out, with no further communications sent unless you re-enroll. We strictly prohibit sharing mobile opt-in data with third parties for marketing purposes and never condition service access on SMS consent.

5. Purpose of Data Usage
Collected information is used exclusively to fulfill your service requests, respond to inquiries, process payments, deliver expressly requested communications (including opt-in SMS), enhance service quality, and comply with legal obligations. Personal data is retained only for as long as necessary to achieve these purposes or as mandated by applicable law, after which it is securely deleted. We do not sell, rent, or trade your personal information with third parties for their marketing activities.

6. Data Sharing Disclosures
Information sharing occurs only under strictly controlled circumstances: with vetted service providers (payment processors, CRM systems, analytics tools) bound by contractual data protection obligations; when required by law, court order, or government mandate; or during business reorganizations. Under no circumstances do we share SMS opt-in data with third parties for external marketing, sell data to brokers, or employ automated decision-making with legal significance without your explicit knowledge and consent.

7. Data Security Protocols
We implement industry-standard security measures including SSL/TLS encryption for all data transmissions, role-based access controls limiting internal data visibility, and security-audited third-party platforms for processing and storage. SMS data is maintained in segregated systems with access restricted to authorized personnel only. While absolute data security cannot be guaranteed, we conduct regular security assessments and promptly notify affected individuals of any breach impacting personal information as required by law.

8. User Rights and Control
You retain full rights to access, correct, or request deletion of your personal information by contacting us at [email protected]. California residents may exercise CCPA rights (including opt-out of data sales, though we do not sell data). EEA and UK residents have GDPR rights to data portability and processing objections. Marketing email opt-outs are executed via unsubscribe links in all communications. We respond to verified requests within 30 days while maintaining necessary legal and operational records.

9. Children's Privacy Safeguards
Our services are exclusively for individuals aged 18 and older. We do not knowingly collect personal information from minors. Should we inadvertently receive such data, it is promptly deleted upon discovery. If you believe a minor has submitted information through our channels, contact us immediately at [email protected].
Cookie and Tracking Practices

We use cookies and similar tracking technologies to enhance your experience on our website, analyze how our services are used, and support our marketing efforts. This section explains what cookies are, how we use them, and your choices regarding their use.

10. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners about how visitors interact with their sites. Cookies may be "persistent" (remaining on your device until you delete them) or "session" (expiring when you close your browser).

11. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They enable core functionality such as security, network management, and account access. You may set your browser to block or alert you about these cookies, but some parts of the website may not function properly as a result.

12. Performance and Analytics Cookies:

These cookies allow us to count visits, track traffic sources, and understand how visitors interact with our website. We use this information to improve our website's performance, diagnose technical issues, and optimize user experience. These cookies collect aggregated, anonymous information and do not directly identify individual visitors.

13. Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization based on your previous interactions with our site. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Targeting and Advertising Cookies: These cookies may be set through our website by our advertising partners. They are used to build a profile of your interests, deliver advertisements that are relevant to you, and measure the effectiveness of advertising campaigns. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

14. Policy Updates and Compliance
This policy may be updated to reflect operational, legal, or regulatory changes. Material revisions will be posted on our website with a revised "Last Updated" date. Continued service use following updates constitutes acceptance of the revised policy. We maintain strict alignment with WhatsApp Business Account requirements, GDPR, CCPA, and TCPA regulations.

15. Contact Information
For privacy-related inquiries, data requests, or verification of our compliance practices, contact:
Whole Human Wellness LLC
Attn: Privacy Compliance Officer
30 N Gould St, STE R
Sheridan, WY 82801
Email: [email protected]