Privacy Policy

Whole Human Wellness LLC Privacy Policy
Last Updated: 20 February 2026

1. Introduction
Whole Human Wellness LLC ("Company," "We," or "Us") is committed to protecting your privacy in compliance with global data protection regulations and WhatsApp Business Account requirements. This Privacy Policy governs your use of our website (wholehumanwellnessinstitute.com), services, and communications via WhatsApp Business. By accessing our services, you expressly consent to the data practices described herein. Should you disagree with any provision, please discontinue use of our services immediately.

2. Information Collection Practices
We collect personal information solely when voluntarily provided by you, including your name, email address, phone number, mailing address, professional details (job title, company name), and payment information processed through PCI-DSS compliant third-party partners. When visiting our website, we automatically gather technical data such as IP address, browser type, device specifications, pages accessed, and referral sources. Geolocation data is collected only if explicitly enabled through your mobile device settings, with the option to disable this feature at any time via device controls.

3. SMS and Mobile Communications Consent
We obtain SMS consent exclusively through standalone, unprechecked opt-in mechanisms requiring your affirmative action. Providing your phone number does not constitute enrollment in SMS communications; separate consent is mandatory. Messages may include appointment confirmations, service updates, or program-related notifications, with frequency determined by your engagement level. Standard carrier message and data rates apply, for which we bear no responsibility. To unsubscribe, reply STOP to any message or email [email protected] with "SMS Opt-Out" in the subject line. You will receive one final confirmation message post-opt-out, with no further communications sent unless you re-enroll. We strictly prohibit sharing mobile opt-in data with third parties for marketing purposes and never condition service access on SMS consent.

4. Purpose of Data Usage
Collected information is used exclusively to fulfill your service requests, respond to inquiries, process payments, deliver expressly requested communications (including opt-in SMS), enhance service quality, and comply with legal obligations. Personal data is retained only for as long as necessary to achieve these purposes or as mandated by applicable law, after which it is securely deleted. We do not sell, rent, or trade your personal information with third parties for their marketing activities.

5. Data Sharing Disclosures
Information sharing occurs only under strictly controlled circumstances: with vetted service providers (payment processors, CRM systems, analytics tools) bound by contractual data protection obligations; when required by law, court order, or government mandate; or during business reorganizations. Under no circumstances do we share SMS opt-in data with third parties for external marketing, sell data to brokers, or employ automated decision-making with legal significance without your explicit knowledge and consent.

6. Data Security Protocols
We implement industry-standard security measures including SSL/TLS encryption for all data transmissions, role-based access controls limiting internal data visibility, and security-audited third-party platforms for processing and storage. SMS data is maintained in segregated systems with access restricted to authorized personnel only. While absolute data security cannot be guaranteed, we conduct regular security assessments and promptly notify affected individuals of any breach impacting personal information as required by law.

7. User Rights and Control
You retain full rights to access, correct, or request deletion of your personal information by contacting us at [email protected]. California residents may exercise CCPA rights (including opt-out of data sales, though we do not sell data). EEA and UK residents have GDPR rights to data portability and processing objections. Marketing email opt-outs are executed via unsubscribe links in all communications. We respond to verified requests within 30 days while maintaining necessary legal and operational records.

8. Children's Privacy Safeguards
Our services are exclusively for individuals aged 18 and older. We do not knowingly collect personal information from minors. Should we inadvertently receive such data, it is promptly deleted upon discovery. If you believe a minor has submitted information through our channels, contact us immediately at [email protected].

9. Policy Updates and Compliance
This policy may be updated to reflect operational, legal, or regulatory changes. Material revisions will be posted on our website with a revised "Last Updated" date. Continued service use following updates constitutes acceptance of the revised policy. We maintain strict alignment with WhatsApp Business Account requirements, GDPR, CCPA, and TCPA regulations.

10. Contact Information
For privacy-related inquiries, data requests, or verification of our compliance practices, contact:
Whole Human Wellness LLC
Attn: Privacy Compliance Officer
30 N Gould St, STE R
Sheridan, WY 82801
Email: [email protected]